The service includes receiving, processing and servicing of incoming calls to the phone number of your company that we provide to you as part of the service.

When there is a call, the operator who serves your number welcomes the person calling on behalf of your company. The operator gives all necessary information, which is provided by your company beforehand. He/she specifies the name and the purpose of the person calling and then transfers the call to an associate or manager of your company. It is possible to forward the call to any landline or mobile number regardless of where it is located. Our worker can also give the caller information about frequently asked questions whose answers have been agreed in advance.

Your company gets all the functions of call center without the need to invest in personnel, job organization and technical support. Also, your company is able to: Increase the amount of new customers, Increase the loyalty of existing customers, Achieve greater freedom of action outside the office.

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